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Tel: 866.656.4757 | Fax: 866.387.6563  
   
         
   

FAQ
How do I pay for the services you provide?
Quality Staffing Home Care Agency accepts Checks, Credit Cards and  Electronic Check Payments. We accept payment directly from clients, family members and conservators. All major credit cards are honored. We accept direct payments from insurance carriers and will work closely with third party/private insurance companies.

Do I pay the caregiver directly?
No. Caregivers are employed by Quality Staffing Home Care Agency, therefore we are responsible for all of our employees’ taxes as well as their professional and general liability insurance.

What type of screening have caregivers undergone?
Every member of our home care staff has successfully completed a comprehensive background check that includes a review of criminal records, driving records and employment. We run a Federal background search on all of our caregivers where they have lived for the past seven (7) years.

What happens if my caregiver gets sick or has a family emergency?
Our On-call Care Managers are available 24 hours per day, 7 days a week. We maintain emergency staff and can arrange for a replacement within hours.

Do you provide care for clients in assisted living facilities, hospitals or nursing homes?
Yes. We can provide caregivers to residents in all types of facilities for those who need individualized care and/or assistance.

Are you insured and Bonded?
Yes. All Quality Staffing Employees are insured and bonded.

Can you provide transportation for my love one if needed?

Within our service areas, Quality Staffing provides caregiver-drivers to transport or accompany clients to non-emergency medical appointments, shopping, social and recreational events and other errands.

Are all of your caregivers licensed or certified?
We ensure that all our caregivers are highly trained and have the relevant state certifications.

 
  Quality Staffing Service  
 
 

• Personal Care
• Homemaker
• Companion
• Live In
• Respite
• Housekeeping
• Hairdresser
• Driving

 
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